If your organization is using NetSuite for CRM activities, and you have made the leap to take advantage of the power of Google Apps for Gmail, our Google Contacts to NetSuite Sync app is for you. And if you have an Android, you already love the built-in sync to GMail. Now go all the way to NetSuite with our App.
As of this writing, we offer the only mechanism to sync your contacts between GMail Contacts and NetSuite.
There is no-charge for the 1.0 application. Our goals is to work with our customers to refine the product offering. We leveraged the good work we completed with our Outlook to NetSuite Sync tool. Our goal is to make this application work in the Google Marketplace. Right now, it works as a Windows Desktop application.
Here is what it offers:
- One way sync: Google contacts is the master, NetSuite is the slave
- Push and sync contacts’ first and last name, email addresses, organization name and job title.
- Map GMail Groups to NetSuite Categories. Perfect for your targeting requirements
- Setup once and one-click to sync everything.
- Save time by only updating contacts that have changed since last sync.
- Full operations logging.
Fill out the form so we can provide you the application. We only ask that you provide us feedback for improvements.
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Marty Zigman
Holding all three official certifications, Marty is regarded as the top NetSuite expert and leads a team of senior professionals at Prolecto Resources, Inc. He is a former Deloitte & Touche CPA and has held CTO roles. For over 30 years, Marty has produced leadership in ERP, CRM and eCommerce business systems. Contact Marty to set up a conversation.
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This looks very cool! Thanks for this. Thought-provoking as well.
I do have a major concern though, and that is that NetSuite must be the master. I do not want 10 of my guys with the goofy phones, which keep crashing, rebooting, jailbreaking, rooting, updating, fiddling, fussing, having their contacts being stuffed in to the corporate NetSuite.
Sounds dangerous. Am I missing something? or misunderstanding something? We will keep watching this.
Thanks again.
Cheers.
Jason Sjobeck
https://www.sjobeck.com/
~ integrating telephony & ERP ~
Hi Jason,
Thanks for your thinking on this. We see a model where professionals are working on their Android phones and updating their records “on the fly”. The trick now is how to get that information back to the master. Our key is the email address. However, once we perform an update to NetSuite, we record the NetSuite internal ID back as a hidden property on the Google Contact including the last update date. If any information changes, even the email address, we can then update the NetSuite contact.
Our thinking is that we can as follows:
1. Perform an insert if the NetSuite contact is not found but is in Google. Record dates to help future updates.
2. If any thing changes between dates, the later date deems who is the master. Update the slave but provide information in the notes / comments area of what the old information was and the new updated information. For example, we make a change to NetSuite on the contact and then Google has old data. At that point, update Google contact as above.
3. Update NetSuite if the Google contact data is newer. Use the comments field to illustrate that an update came from Google and include information about which user’s sync job did the update. Of course, the built-in audit feature of NetSuite provides a lot of the detail.
Let me know if you think a different approach is better.
Marty
Hi Marty, this looks like a great tool.
I noticed that you can “Map GMail Groups to NetSuite Categories”. Is it possible to sync only 1 out of 15 Gmail Groups to a NetSuite category, or will the tool want to pull ALL Gmail groups to NetSuite?
Hi Craig,
The tool currently maps where it has a direct 1 to 1 link. Meaning, if you have a Google Group called “Prospects” and a NetSuite Category called “Prospects”, it will sync. If they do not match, it won’t sync.
Let me know if you are interested in learning more.
Marty
Please provide the application. Can you pick what contacts get linked to update, and will it also update calandars
Hi Ed. The trick in this is to use Google Contact Groups to map to NetSuite Categories. This is your way to ensure only the contacts you tag map over. We do not address the Calendar items. Let me know if you want review more closely.
Marty
Please provide the application to sync Google contacts with NetSuite. Thank you.
Hi Brian,
Please submit a request and we can get you the software.
Marty
Hi,
Can i please have the download link for this application.
Will i be able to synchronize netsuite contacts back to google? or is it just one way?
Please contact us at https://www.prolecto.com/services/innovations/