This article is relevant if you are seeking to setup your Brother multi-function printer to email direct (no PC) scanned results.
General Setup Instructions
I decided to get a new Brother printer for the home office. I don’t believe this printer will be easy for the average consumer to setup. The price you pay for low cost ends up costing you in time. Here is what I needed to do to get basic Scan to Email Direct working.
- Access Web Utility: I assume you know how to get to the Brother Web Page management utility and that you have successfully setup your printer on your network. I recommend hard coding an IP address for these kinds of devices. Generally, go to https://<your brother’s IP address> to get to the web management utility.
- Firmware Update: Download and install the latest firmware update from Brother. I had to do this twice as it appears the Scan to Email server firmware update may be separate from the general firmware update. My firmware level is now “L”.
- Setup SMTP/POP Settings: Fortunately, I was able to use my home ISP settings that appear to not require SSL authentication support (such as Gmail). Get the information your ISP requires to connect to SMTP and POP and configure the settings under the Network Configuration, menu. You may need to hunt around for the menu as I found the setup under and Advanced Setting area. Here is a screenshot to help.
- Setup Address List: Go to Fax Settings, Address Book and enter email address information. This setup allows you to use the machine’s actual buttons on the left of the printer to quickly select the common email destinations and format types. See screenshot to help.
Marty Zigman
Holding all three official certifications, Marty is regarded as the top NetSuite expert and leads a team of senior professionals at Prolecto Resources, Inc. He is a former Deloitte & Touche CPA and has held CTO roles. For over 30 years, Marty has produced leadership in ERP, CRM and eCommerce business systems. Contact Marty to set up a conversation.
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Thanks for your post it was most helpful. However, I found it very hard to find the IFAX downloader so here is the direct link for anyone else who is looking:
https://support.brother.com/g/b/downloadhowto.aspx?c=us_ot&lang=en&prod=mfc7860dw_all&os=93&dlid=dlf004627_000&flang=4&type3=78
Thanks Aaron. We need all the help we can get to set this printer up.
Hi Marty,
I am still a user of the 7460DN (private usage), but I can’t configure the ‘one touch’ feature for email addresses.
I have installed the right Firmware (Version L), but instead of the features shown on your screenshot, I have only 3 columns: Number, Name and Quality. And the printer did not accept an email address.
Did I have to enable another parampeter/option?
Thanks and best regards,
Chris
Hi Chris,
Not sure. I was able to get it via the screen shots so it is possible.
Marty
Hi, Chris.
i had your error.
it only means that additionally to firmware update, you should flash your printer with one more small update to enable IFAX option, link to which was given by Aaron.
That link still works in 2019.
All the best =).
Hi, I just tried to follow the steps. I was able to update firmware with BrMain489.exe updater, but when i try to run BrIfax427.exe to update Internet Fax, it does not detect the printer anymore. (I double-checked that I have correct file for 7460DN)
Not sure what is wrong but the error message says “cannot find a machine to update”.
Steps, which I completed to fix this:
– restart printer
– restart computer
– connect printer via USB (previously connected via network)
My current firmware is M1812281513:6E36
I will keep you updated 🙂