Learn how to Change NetSuite’s Favorite Icon

This article is relevant if you are seeing problems with NetSuite’s Favorite Icon and you want to return it to the default.


As a consultant, I am in NetSuite all day long.  I may be in multiple client systems at any given time.  Recently, while working with one of our client’s that uses NetSuite’s SiteBuilder, I somehow inherited the client’s customer facing web site’s Favorite Icon.  This became troublesome for me as I need to work effectively all day long in a multi-tabbed browser environment and the images help me quickly find what I am looking for.

Restoring NetSuite’s Favorite Icon

I was challenged to get the Favorite  Icon back using Chrome which synchronizes on the many machines I use in my work.  To solve this, I did the following:

  1. Download NetSuite’s official Favorite Icon (favicon.ico) to my local file system.
  2. Install the Bookmark Favicon Changer Chrome Extension
  3. Navigate to the troublesome web page.
  4. Click the Favicon Button and indicate that all NetSuite pages need to use this new Favorite Icon.

Always Make Working with NetSuite Better

If you are like me, you are in the NetSuite environment much of your day.  As such, I frequently optimize my experience by modifying forms and adding logic via the platform; just like I do for my clients.   If you would like to enhance your NetSuite experience, let’s have a conversation.
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Marty Zigman

Holding all three official certifications, Marty is Southern California's NetSuite expert and leads a team of senior professionals at Prolecto Resources, Inc. He is a former Deloitte & Touche CPA and has held CTO roles. For over 25 years, Marty has produced leadership in ERP, CRM and eCommerce business systems. Contact Marty to set up a conversation.

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| Tags: , | Category: Infrastructure, NetSuite, Technical | 2 Comments


  1. Dhinesh
    Posted July 1, 2017 at 10:56 pm | Permalink

    Hi, can we add custom category to home icon? I mean adding new category other than Dashboard and Set Preferences.

  2. Posted July 12, 2017 at 5:07 pm | Permalink

    I am not sure what you mean. Are you speaking about the eCommerce web site?

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